It is the policy of this TaTa promote safe and healthy conditions for its Drivers and Passengers in relation to TaTa’s Services. TaTa will employ policies to minimise safety hazards arising from or in relation to the Transportation Services (“the Services”) provided by Drivers to Passengers using its TaTa App. However, TaTa is not responsible or liable in any manner for any direct or indirect, general, special, punitive or any other damage, loss, or personal injury arising from the Services that TaTa provides to Drivers and/or Passengers. TaTa does not control and is not responsible for the conduct or actions of the Drivers or Passengers that provide the Services using its TaTa App.
1. Age Restrictions
Unaccompanied minors are prohibited from traveling with TaTa’s Drivers. A passenger must be 18 to sign up for a TaTa account, but if a driver believes a passenger might be underage, the driver may ask the passenger to confirm their age.
The driver may also let a passenger know that the driver will have to cancel the trip if the passenger is indeed under 18. In addition, drivers should report requests to transport unaccompanied minors.
2. Weapons policy
TaTa has a strict “No Weapons” policy for all of its properties and services.
Our “No Weapons” policy applies to both Drivers and Passengers.
As part of our “No Weapons” policy, even in places where it is legal to carry a weapon, TaTa requires that both Drivers and Passengers do not carry a weapon when any of the Transportation Services as defined in our Driver and Passenger Agreement are being carried on.
A “weapon” includes any form of firearm. There are many items that could be considered weapons besides firearms, such as handguns, stun guns, explosives, knives, sling shots and tasers. TaTa reserves sole judgment on what else may constitute a “weapon.”
The general policy above does not apply to authorized security personnel contracted or employed by TaTa or to law enforcement personnel.
3. Community Safety Education program
TaTa is committed to holding its drivers accountable. To educate our community about what’s appropriate behavior in a TaTa ride — and prevent misbehavior — TaTa will develop a Community Safety Education program which will empower drivers to handle challenging passenger situation and create a safe and comfortable ride for everyone.
4. No-smoking policy
Smoking inside TaTa cars is against our community rules. There may be passengers entering the car who have respiratory issues or may be bothered by the smell, so in the spirit of respect for everyone in our community, we ask that you refrain.
5. Recording device policy
Depending on local regulations, the use of dashboard cameras and other recording devices during rides may not be allowed. Some cities or states may require signage making known the presence of recording devices, while other regions may not allow recording devices at all.
Please refer to your city and state’s regulations on recording devices when giving rides.
Broadcasting another person’s image or recording without their express prior consent is prohibited and may result in your account being disabled.
6. Sexual Assault and Harassment
TaTa will work hard to design policies and features that protect its community. TaTa drivers, passengers, and team members are free to resolve individual claims of sexual harassment or assault however they prefer.
We won’t require arbitration for individual claims of sexual assault or sexual harassment. Survivors can choose to resolve their claims through arbitration, through mediation, or in court. Survivors are free to speak out if they choose.
TaTa will not require a confidentiality provision that would prevent survivors from speaking about the facts of the sexual assault or harassment they suffered. Someone who has survived sexual assault or harassment may ask for a confidentiality provision in a settlement agreement, or they may decide to tell their story publicly to help end the stigma of silence for others. Whatever they decide, it will be their choice.